Automate YourBusiness ReputationWith Smart Management
In today's digital landscape, 90% of customers read online reviews before making a purchase decision. Learn how to build a modern, automated reputation management system that consistently maintains and improves your online presence.
Issue Resolution
Average Rating
Review Monitoring
Comprehensive Reputation Management
Master every aspect of your online reputation with our advanced features
Smart Review Collection
Automatically request reviews from satisfied customers at the perfect moment, increasing positive feedback rates by up to 80%.
Timing Optimization
Send review requests at the perfect moment based on customer interactions
Multi-Channel Requests
Reach customers through their preferred communication channels
Smart Follow-ups
Automated follow-up sequences to maximize review completion rates
Review Monitoring
Real-time tracking of new reviews across all platforms
Multi-Platform Management
Centralize and manage reviews from Google Business Profile and Facebook in one intuitive dashboard.
Unified Dashboard
Manage all your reviews from a single, intuitive interface
Quick Response Templates
Pre-approved templates for common review scenarios
Platform Integration
Seamless connection with major review platforms
Bulk Management
Efficiently handle multiple reviews simultaneously
Reputation Monitoring
Real-time alerts and analytics to track your online reputation across all platforms.
Sentiment Analysis
AI-powered analysis of review content and sentiment
Trend Detection
Identify patterns and trends in customer feedback
Competitor Tracking
Monitor and benchmark against competitor ratings
Alert System
Instant notifications for new reviews and changes
Smart Automation Features
Studies show that businesses responding to reviews within 24 hours are 33% more likely to get repeat customers. Learn how to implement intelligent automation that ensures you never miss a review and consistently maintain your online reputation.
Time-Based Triggers
Schedule review requests at optimal times after customer interactions.
Smart Timing
Automatically determine the best time to request reviews
Custom Schedules
Set up timing rules based on your business needs
Follow-up Sequences
Create automated reminder sequences
Time Zone Management
Respect customer time zones for better engagement
Smart Response System
AI-powered response templates that maintain a personal touch while saving time.
Template Library
Access pre-written responses for common scenarios
Personalization
Automatically customize responses with customer details
Sentiment Detection
Adjust responses based on review sentiment
Response Approval
Optional review process for sensitive responses
Customer Segmentation
Target specific customer groups for reviews based on their experience and satisfaction levels.
Dynamic Segmentation
Create segments based on customer behavior and feedback
Custom Workflows
Tailor review requests to different customer groups
Feedback Analysis
Track sentiment patterns across segments
Targeted Campaigns
Launch focused review campaigns for specific segments
Ready to Transform Your Online Reputation?
Join successful businesses that use GenLogic to automate their reputation management and build trust with customers.